Frequently Asked Questions
Crestline makes it easy to submit your artwork and message. We work with these common types of art files:
Only have access to your logo on a T-shirt or napkin? Don’t worry about it! We know that it’s often difficult to get ahold of a high-resolution image of your logo, so Crestline’s Graphics team is ready to work with any type of logo you may have available.
You may upload your art online while customizing your or email your artwork to firstname.lastname@example.org. Please be sure to include your order # and contact information.
How will I know what my items will look like with my logo? Will the dotted lines in the proof print on the product?
The time to produce and ship an order is different for every product that we carry and production times start after proof approval and payment. It’s best to plan ahead and order your items well in advance of your event. However, we know that is not always possible. For situations where you need custom products ASAP, we have a collection of rush service items that can be produced in 24 hours.
Purchase Orders are subject to credit approval.
Please call 866-488-4975 and a Customer Service Representative will assist you with your sample request.
Disclaimer: Crestline takes great care to make certain that products advertised on our website appear as true to their actual colors as possible. Due to the wide variation in color presentation among computer monitors, however, it is impossible to ensure that all customers will receive an accurate representation. For this reason, we regret that we cannot guarantee product colors will match customer expectation. Crestline offers up to $10 in product samples (excluding apparel) free of charge as a service to our customers. If you are uncertain about a specific product or color, please request a sample.